The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 5 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Sun loungers
Sun terrace
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Massage
Public Bath
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Avenida George Washington, 500,
Santo Domingo,
Dominican Republic,
10104,
Distrito Nacional
Map view
street view
Avenida George Washington, 500,
Santo Domingo,
Dominican Republic,
10104,
Distrito Nacional
City landmarks
George Washington Avenue
Malecon
690 m
Theatre
Palace of Fine Arts
720 m
Church
Santo Domingo Dominican Republic Temple
1.3
km
Av. George Washington
Malecon Santo Domingo
810 m
Church
Cathedral Primada de America
3.2
km
Park
Independencia Park
2.5
km
Museum
National Museum of Natural History
1.5
km
C/ El Conde Centro Histórico
Parque Colon
3.3
km
Santo Domingo 10210
Microteatro Santo Domingo
1.7
km
Avenida Maximo Gomez
Plaza de la Cultura
1.9
km
Obelisco Macho del Malecon
1.9
km
Paseo Presidente Billini Pte. Francisco a Caamano Deno
Monumento de Fray Anton de Montesinos
1.8
km
Square
Plaza Juan Baron
2.5
km
Ruinas de Engombe
1.8
km
Park
Parque Iberoamerica
3.0
km
Museum
Modern Art Museum
1.6
km
Avenida George Washington
Eugenio Maria de Hostos Park
690 m
Isabel la Catolica 261
The Museum of Rum and Sugar Cane
1.7
km
Mall
La Sirena Jose Contreras
1.2
km
Calle Mercedes
Church of Las Mercedes
940 m
Avenida Mella
1.8
km
Ciudad Colonial
Academia Dominicana De La Lengua
940 m
Tower of Homage
1.8
km
Hostos
Monasterio de San Francisco
3.4
km
Casino
Grand Casino Jaragua
1.3
km
Av Alma Mater
Parque De Las Luces
1.3
km
Gazcue
1.8
km
Museum
Museum of Dominican Man
2.8
km
Nearby
Avenida George Washington
70 m
Mall
Malecon Center
390 m
Restaurants
Pearl Urban Lounge
60 m
Av.George Washington No.500 Catalonia Santo Domingo
Kyoto Restaurant
570 m
Ave. Maximo Gomez #53 Casi Esquina 27 Feb. Hotel Barcelo Santo Domingo
B-Delicious Buffet & Restaurant
570 m
Avenida Maximo Gomez 53 Esquina Avenida 27 Febrero
La Parrilla
460 m
553 Avenida George Washington
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
view
breakfast
maintenance
service
7.0/10
Very good
Rooms
6.2
Location
7.5
Service
7.2
Dining
8.2
Guest reviews
7.0/10
based on 10 reviews
8.4
8.4/10 based on 4397 reviews
Nick
United States,
January
2024
7.0/10
I recently stayed at this hotel and had a mixed experience. The rooms were in need of renovation, lacked a snack bar, but they did have plenty of outlets for our electronics, an amazingly comfortable bed, excellent air conditioning, and a beautiful bathroom. The fact that breakfast was included was a plus.
Rooms
7.0
The rooms had plenty of outlets for our electronics, an amazingly comfortable bed, excellent air conditioning, and a beautiful bathroom. However, they were in need of renovation and lacked a snack bar.
Service
5.0
My experience with the service was not great. There's no buddy there that knows anything, and we had to repair the safe deposit box twice, wasting two hours of our sightseeing tour. The staff may be a little on edge. I did buy a pastry at the cafeteria that was worth $5 US dollars.
Location
8.0
The location of the hotel was excellent, revitalized with new shops, stores, and local eateries. However, it needs car transportation to get around.
Dining
9.0
The dining experience was excellent with very complete and quality products friendly atmosphere. The view overlooking the Caribbean Sea was a plus.
Facilities
The hotel offers various facilities like room service, car hire, dry cleaning, and grocery shopping service. However, some improvements are needed.
Ross
United States,
December
2023
8.2/10
I had a wonderful stay at the hotel! The rooms were so comfortable and relaxing, and the food was incredibly yummy. The pool area was also lovely. However, I was a bit disappointed that the bedroom sheets weren't replaced, which impacted the cleanliness. Overall, the hotel has a luxurious 90s feel to it, but some of the technology is a bit outdated.
Rooms
8.0
The rooms were large, clean, bright, and very comfortable. The 90s luxury vibe added a unique touch, even though some technology felt outdated. It would have been perfect if the bedroom sheets were replaced.
Service
9.0
The service was exceptional, with Mariana standing out for her outstanding assistance in finding local attractions. The staff happily directed me to various places, though they were a bit over-friendly at times. The respect for the 7 p.m. curfew was commendable.
Location
7.0
The hotel's location, right across the ocean in the Malecon area, was picturesque. However, it was a bit isolated, requiring car transportation to get to other places. Despite this, the staff, especially Angela, Carmen, and Martha, made the stay even more enjoyable.
Dining
8.0
Dining at the hotel overlooking the ocean was a pleasant experience with responsive and communicative staff. The food selection was good and abundant, with delicious options available, except for the hamburgers.
Facilities
9.0
The hotel's facilities were top-notch, offering a range of services from room service to laundry. The amenities were convenient, making the stay more enjoyable.
Mike
United States,
November
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The room had a view of the ocean, which was lovely, but there was a noticeable smell and water dropping from the air conditioning that the staff attributed to condensation. However, I appreciated the spaciousness of the room and the natural airflow. The hotel could work on room maintenance as I had to be moved to another room that was not a junior suite.
Rooms
7.0
The room had a view of the ocean and was spacious, but there were issues with the air conditioning.
Service
8.0
The service was very polite and professional, with staff being attentive to my needs. However, the plastic bag incident in my room was a bit off-putting.
Location
7.0
The hotel is located in a nice area just outside the Colonial Zone of Santo Domingo, making it a safe choice. However, there seemed to be a shortage of staff, especially at the bar.
Dining
8.0
The breakfast buffet was one of the best I've ever had, but there were delays in its start time. Improvement is needed as some items were undercooked.
Facilities
6.0
The hotel facilities require renovation to meet the standard of a higher-class establishment.
George
United States,
October
2023
5.0/10
The hotel's rooms were out of date and smelled strongly of smoke, which made me feel uncomfortable during my stay. The rooms were old, dirty, and had maintenance issues like broken doors and windows. The front desk staff, particularly Beatriz, was unhelpful and disclaimed any responsibility for the room conditions. The price did not justify the poor state of the rooms.
Rooms
5.0
The rooms were unpleasant, with a strong smoke smell and maintenance issues like broken doors and windows.
Service
5.0
The service was mixed, with some friendly and efficient staff members, but overall lackluster. The pool bar and restaurant service could be slow at times.
Location
6.0
The hotel's location on Malecon Street was convenient for reaching other areas in less than 10 minutes, but the surrounding shops and mall were not as vibrant as before.
Dining
8.0
The dining experience was above average, with good food and views, but the service sometimes started late despite advertised times.
Facilities
5.0
The hotel offered a range of facilities, but overall, the outdated rooms overshadowed the positive aspects.
view
maintenance
Scott
United Kingdom,
September
2023
7.8/10
The hotel is located on the shore of the ocean, which is fantastic for enjoying the views and is in a safe area just outside of the Colonial Zone. The rooms, while not very large, are good enough for a king-size bed and include essential amenities like a desk, side table with chairs, and a large flat screen TV. The decor may be a bit dated, but it doesn't take away from the overall comfort. The service was very friendly and accessible, always greeting me with a smile and willing to assist with anything I needed. The dining experience was great, with a wonderful view overlooking the Caribbean Sea, although it seemed a bit pricey. The facilities are well-maintained and offer convenient services like room service, airport shuttle, and valet parking.
Rooms
7.0
The rooms are kind of dated but provide the necessary comfort for a good night's sleep.
Service
9.0
The staff was very friendly and always willing to assist with a smile.
Location
8.0
The location is great, offering clean rooms and comfortable surroundings in a nice area just outside of the Colonial Zone.
Dining
7.0
The dining experience was good, although it seemed a little bit expensive for what was offered.
Facilities
8.0
The facilities are well-maintained and offer a range of convenient services to enhance your stay.
Carl
United Kingdom,
August
2023
7.6/10
The hotel is situated on George Washington Avenue in the area called the Malecon, offering a relaxing atmosphere. The rooms have a mildew smell but include amenities like a safe and minibar. The service is polite and professional, except for some restaurant staff. The dining experience is excellent, although not complimentary. The hotel lacks maintenance in certain areas, with broken furniture and windows.
Rooms
7.0
The rooms had a slight mildew smell but were equipped with essential amenities like a safe and minibar.
Service
8.0
The service was friendly, especially from reception to the bell boy.
Location
8.0
The hotel is located on George Washington Avenue in the area called the Malecon, providing easy access to various city attractions.
Dining
9.0
The dining experience was amazing, although breakfast was not included in the stay.
Facilities
6.0
The hotel lacks maintenance, with broken furniture and windows in the rooms.
friendly staff
lacks maintenance
Louisa
United Kingdom,
July
2023
6.6/10
The hotel didn't quite live up to its 5-star appearance as the room had issues with the TV control and telephone that were not promptly resolved by the indifferent staff. Booking directly with the hotel saved money compared to other sites. However, the real room quality was not as expected.
Rooms
5.0
The room did not meet our expectations, with malfunctioning TV control and phone, and the staff's lack of interest in solving the issues.
Service
6.0
The service was inconsistent, with some staff being courteous while others seemed unknowledgeable and unfriendly. On the upside, personal attention was given to fulfilling specific needs.
Location
7.0
The location outside the Colonial Zone was nice, with clean and comfortable rooms. However, there were no specific comments on the value for money.
Dining
8.0
The dining experience was great and diverse, catering to different nationalities. Engaging discussions with the staff added to the experience.
Facilities
The hotel offered a variety of facilities, from room service to airport shuttle, providing convenience for guests.
Barry
United States,
July
2023
7.0/10
Despite the wonderful view from the room, the hotel is overpriced due to lack of maintenance and the absence of essential disinfecting products. The service is somewhat laid back, but the location is excellent with a revitalized surrounding area. The dining offers a variety of options but lacks healthy dishes.
Rooms
6.0
The room had a wonderful view but was overpriced due to lack of maintenance. It lacked essential disinfecting products for guest safety.
Service
7.0
The service was somewhat laid back, lacking a relaxed atmosphere or room for humor. Staff seemed under heavy pressure to maintain perfection.
Location
8.0
The location was excellent, perfectly meeting my needs with new shops and eateries nearby.
Dining
7.0
The dining experience provided varied options but lacked healthy dishes.
Facilities
7.0
The facilities were adequate but lacked essential disinfecting products and maintenance in the rooms.
Andrew
United States,
April
2023
8.2/10
I really enjoyed my stay at the hotel. The rooms were very clean and well decorated, though there was a slight mildew smell. The beds and pillows were incredibly comfortable. The staff were friendly and very helpful, ensuring a relaxing and enjoyable experience. The location was a bit far from some attractions, but the hotel's setting on the malecón was lovely. Dining, especially the breakfast buffet, was a highlight during my stay.
Rooms
8.0
The rooms are big and clean, but with a slight mildew smell. The beds and pillows are very comfortable.
Service
9.0
The staff were friendly, kind, and went out of their way to assist guests. They made my stay even more enjoyable.
Location
7.0
The hotel is in front of the malecón, offering a beautiful setting. While a bit far from some places, it was still charming.
Dining
9.0
The dining experience was a highlight, especially the breakfast buffet. It offered a great variety of delicious options.
Facilities
8.0
The hotel offers a range of useful facilities and services that added to the overall convenience of my stay.
Neil
United Kingdom,
April
2023
7.4/10
I was really excited about the great location of this hotel, right by the breathtaking ocean view and close to plenty of local eateries. My room had some issues with a bad smell and outdated amenities, and the staff seemed indifferent to fixing them. However, the dining experience, especially the fresh fruit and juice, was outstanding. It just made up for the room letdowns.
Rooms
5.0
My room with the wonderful view was not what we expected. It had a bad smell and felt out of date.
Service
7.0
I found the staff very friendly and helpful, especially the waiters and hostess during breakfast. However, there were some issues with dishonesty that were concerning.
Location
9.0
The location was excellent, with easy access to local eateries and a revitalized area with new shops. The ocean view was simply stunning.
Dining
9.0
The dining experience was great, especially with the variety offered. It was one of the best I've ever had.
Facilities
7.0
The facilities were decent overall, though not exceptional.
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